Shipping & Fulfillment Policy

Thank you for shopping with MAYSON GALLERIE.

Order Processing

Mayson Gallerie offers a curated selection of fashion pieces. Certain items are sourced from independent retailers after an order is placed.

Processing may include purchasing the item, receiving it, inspecting it, and preparing it for shipment. Processing times therefore vary depending on retailer availability.

Product Availability

Products may become unavailable at the source retailer after purchase. If we cannot fulfill your order, we will contact you to offer an available alternative or a full refund for the unavailable item. Substitutions are never made without your agreement.

Shipping & Delivery

Available shipping services and charges are displayed at checkout.

Shipping transit times begin when the package is handed to the carrier. Delivery estimates may vary due to retailer processing, carrier delays, and destination.

We follow applicable shipping-time requirements. If we cannot ship within the stated timeframe, or within 30 days when no timeframe was stated, we will notify you and provide the required option to accept the delay or cancel for a full refund.

Tracking

Tracking information will be provided once your order has shipped and tracking becomes available.

Returns & Support

For return eligibility, please review our Refund Policy.

For assistance, contact support@mayson.store and include your order number.